Thank you for shopping at colostagift.
This policy defines the terms for returns, exchanges and refunds for all purchases made on www.colostagift.com.
Eligibility for Returns
Items may be returned within 30 calendar days from the date you receive your order.
To be eligible for return, the item must be unused, in original packaging, and in the same condition that you received it. Customized or personalized items are not eligible for return.
Return Process
To start a return, please send an email to nancy@morning-gifts.com with your order number and reason for return.
Once we approve your return request, we will send you return instructions. Return shipping cost will be borne by the customer unless the item arrived damaged or wrong.
Inspection & Refund
After we receive and inspect your returned goods, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
Damaged / Wrong Items
If you receive a damaged, defective or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging. We will arrange replacement or full refund at our cost.
Non-refundable cases
- Items returned after 30 days upon delivery.
- Products that are used, damaged by customer, or without original packaging.
- Custom made goods.
Contact
For questions about returns and refunds, email us at nancy@morning-gifts.com.
Last updated: October 2026